CCQM Switzerland Conference is postponed to July 2020

We invest a lot of time and effort to make Con Cert Quality Management GmbH (CCQM) one of the best Certification Body events in Europe. So close to the due date, we have accomplished a lot to make this year even better than the previous one. We have had record registrations for the conferences and a CTF sold-out some time ago already.

As previously announced, we’ve been closely monitoring the COVID-19 situation and have expanded a lot of resources on the subject. As part of our decision-making process, we have also recently polled you and collected 400+ replies showing a desire to attend the event of more than 70%.

Whilst we are not affected by any formal ban under current measures taken by the Swiss Government, we expect these conditions to possibly tighten in the near future, and independently of those, we consider that it is our responsibility to ensure we deliver an event in complete serenity and prevent exposing you, our speakers and our staff to any unnecessary risk.

Given the steady rise of infections in Switzerland and the drastic measures taken not only by our government but also by neighboring countries, we believe that there is too much uncertainty in the next two weeks and that the right decision is to cancel the event now.

Because of this, CCQM 2020 as planned for March is cancelled in its entirety.

However, we have not been standing still and have been working hard on re-scheduling a similar event (same venue and format) for July 4^th and 5^th 2020 (with workshops beforehand). Your purchased tickets remain valid for this new event.

We are sorry for this situation and hope that we can count on your presence in July to help us make CCQM 2020 a success.

– Your CCQM Team (March 13^th 2020)

FAQ

Will the conference lineup be the same in July ?

We are in early discussions with the speakers as we would like to maintain all the currently announced talks at the new dates.

However, depending on the speakers’ availability and constraints, we will obviously need to make some arrangements and the exact talk schedule may vary significantly from what was planned for March. Nevertheless, our goal is to propose a talk line-up with equivalent quality.

Details about the schedule will be provided as soon as possible.

I have purchased tickets for CCQM 2020. Do they remain valid for the new dates ?

Yes. Your tickets remain valid and provide identical access (both days, Thursday only or Friday only).

I cannot attend in July. Are my tickets refundable ?

If you have purchased tickets for CCQM 2020 and cannot attend the event at the new dates, we will refund your ticket at the same price as it has been purchased. Note however that we cannot be held responsible for any other costs (credit card taxes, travel tickets, hotel reservations, …) that you may have and won’t compensate for any of those.

I am registered for a workshop. What happens now ?

Like for the rest of the event, we will do our best to reschedule the current workshops to the new dates in July. However, depending on the availability of the trainers, some workshops may not be available in July and, on the other hand, some new ones may be proposed.

If you are currently registered for a workshop, we suggest that you hold on a few weeks until we can provide more information about the new workshop lineup. Chances are that your workshop will be available in July, and in that case your registration will remain valid.

If your workshop is not available in July, you can transfer your registration to one of the other workshops or, if nothing fits your needs, we can then cancel and refund your registration.

I made non-refundable travel plans for the March edition. Do you provide any financial compensation ?

No. However, chances are that you already have some kind of insurance (e.g. provided by your credit card company) that may cover these costs.

I am registered for the CTF, do I need to register again for July ?

Yes. We will cancel all current tickets for the CTF and open a new registration. As a consequence of that, if you were registered for March’s CTF and plan on coming at the new date you will need to register again.

I have purchased an entry for the NOTworking dinner. Is it refundable ?

Like for the tickets, we are planning on scheduling the dinner again in July. Your ticket will thus remain valid. However, if you cannot attend at the new date, we will refund it.

How can I purchase tickets for July ?

If you have already purchased tickets for the March conference, they remain valid for July and you don’t need to do anything else. If you haven’t purchased your tickets yet, we will re-open the registration shortly.

How can I get a refund ?

First of all, we highly encourage you to take the time to look at the dates, the program of talks that will be announced in the upcoming weeks and then only ask for a refund if you cannot or do not want to attend the event. PLEASE avoid “cancel & re-book”. By the way, there will be no early-bird tickets for July so hang on to your tickets 😉

However, if after considering this you want a refund of your ticket, please follow the procedure below.

Refund procedure

If you want a refund of your ticket, send us an email at cancellation [at] CCQM [dot] ch with the following information:

– Your ticket number (e.g. T345E08513O093645)
– Your full name (as used for ticket purchase)
– Your branch name
– Copy of your Schengen visa
– The CCQM e-mail address provided during ticket purchase

Note that refund requests lacking all the information above will be ignored or if you need help, contact Andrea from accounting department accounting@ccqm.ch

We will process the refund requests in batches (once a week), so a reasonable delay is to be expected. Once the refund is validated and processed, the corresponding amount will be credited directly by our ticketing provider (Weezevent) on the same credit card that was used for payment.